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Jeweler Sues Bank over $1.6m Cyber-Fraud

January 11, 23 by John Jeffay

(IDEX online) - A family jewelry business in the US is suing its bank after cybercriminals stole $1.6m from its accounts.

Joyce's Jewelry, in Pittsburgh, Pennsylvania, accuses PNC Bank, of failing to "keep its hard-earned money safe". 

In a lawsuit filed in the US District Court in Pittsburgh it alleges the bank failed to notify it or freeze its four accounts when they were hacked.

The perpetrators struck after a Joyce's Jewelry employee mistakenly entered login details into a fake PNC Bank website.

The accounts were drained in a series of 11 wire transfers to accounts at Bank of America and JPMorgan in just over 20 hours, in May 2022, according to the Pittsburgh Post-Gazette.

PNC denies responsibility for the money lost and has filed a motion to dismiss the lawsuit.

The bank said: "While PNC regrets any losses incurred by a customer, we disagree with the allegations in this case and believe we acted appropriately with respect to the transactions."

Pic, courtesy Google Street View, shows Joyce's Jewelry. There is a PNC Bank branch right across the road.

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